Sprout Social Reviews
(Rated by 1951 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
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Overall Rating
5.0
Base on 5 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.0
- Customer Service4.5
- Price & Quality4.0
Recent Customer Reviews (5)
Louise Halter
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Stephan Beyer
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Leonie Thalberg
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Christopher Swaim
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Lonhard Velázquez
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Sprout Social Pricing
Standard Plan
$199 - $249
Professional Plan
$299 - $399
Advanced Plan
$399 - $499
Payment Methods
Accepted Payment Options:
Prices for items on Sproutsocial.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Payment Process
- Payments can be made online during the checkout process.
- For Sprout Social credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Sprout Social Pros & Cons
Pros
1
Easy to use and learn
2
Robust feature set for social media management
3
Regularly rolls out upgrades and new features
4
Intuitive and neat user interface
5
Supports a wide range of social media outlets, including YouTube and Google Analytics
6
All plans include an all-in-one social inbox, post scheduling, social content calendar, review management, and tasking and social CRM tools
7
Manages social media channels and brands in a cohesive and powerful dashboard
8
Solid reporting capabilities
9
Strong social CRM and help desk features
CONS
1
High-cost software compared to its top alternatives
2
The platform limits video content to under 60 seconds
3
Minimal features on the basic plan
4
Social listening and keyword monitoring options are limited in Basic tier
5
Adding multiple users can get expensive for SMBs
Sprout Social Features and Benefits
Features
Social Media Analytics
Allows for tracking and analyzing social media performance.
Social Content Management
Helps in creating, scheduling, and publishing content across different social media platforms.
Conversation Tracking
Tracks and manages conversations with customers across different social media platforms.
Automated Publishing
Automates the process of scheduling and publishing posts.
Smart Inbox
Combines engagements from different social networks into one unified inbox.
Brand Monitoring
Executes real-time brand monitoring with keyword, hashtag, and location searches.
Contact Views
Provides access to shared customer records and conversation history.
Message Completion
Allows marking messages as complete and filtering them from view in the inbox.
Collision Detection
Shows real-time indicators when a teammate is viewing or responding to a message.
Review Management
Monitors and manages business reviews across various platforms.
Paid Ads Comment Moderation
Tracks activity on paid posts by monitoring and engaging with comments on ads.
Custom Inbox Views
Streamlines workflow with custom inbox views to prioritize and focus on messages that require attention.
Case Management
Creates customer care cases from inbound social messages.
Message Tagging
Keeps the inbox organized and reports on activity by creating and applying custom tags to inbound social messages.
Engagement Reporting
Analyzes response rates and times to benchmark engagement goals and improve social media responsiveness.
Social Listening
Monitors and analyzes what's being said about a brand on social media.
Employee Advocacy
Empowers employees to share approved content across their own social networks.
Integrations
Integrates with tools like Salesforce Service Cloud, Google Analytics, and Tableau, delivering critical insights that unite teams around one core audience.
Easy to use and learn
Facilitates quick adoption and efficient operation.
Robust feature set
Provides comprehensive tools for social media management.
Regular upgrades and new features
Keeps the platform current with latest enhancements.
Intuitive and neat user interface
Enhances user experience with clean design.
Wide range of social media outlets
Supports platforms including YouTube and Google Analytics.
Cohesive dashboard
Manages social media channels and brands powerfully.
Solid reporting capabilities
Offers reliable performance insights.
Strong social CRM and help desk features
Improves customer relationship management and support.